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Client Service Officer Posts: No Experience Required

*Organization:

Department of Labour

*Position Title:

Client Service Officer

*Ref No:

4/4/6/10

*Location:

Labour Centre: Phalaborwa

*Position Type: 

Permanent

*Compensation:

Salary: R 148 584 per annum

*Job Description:

  • Manage the help desk at the first port of entry within the Registration Services.
  • Render Employment Services to all the Clients who visit the Labour Centre.
  • Resolve all complaints on all Labour Legislations received from Clients.
  • Receive all Unemployment Insurance Benefits Applications and Employer declarations.
  • Receive application forms in terms of Compensation for Injuries and Diseases Act and Employer registration forms for COIDA.

*Requirements:

  • Senior Certificate.
  • Zero to twelve months experience.
  • Valid drivers licence.
  • Knowledge: All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions, Public Service Regulations, Public Service Act, Departmental Policies , Procedures and Guidelines, Batho Pele principles Skills: Interpersonal, Telephone etiquette, Interviewing , Computer literacy , Listening, Communication , Ability to interpret legislation , Problem solving , Mediation.

*How to Apply:

Chief Director: Provincial Operations: Private Bag X 9368, Polokwane, 0700 FOR ATTENTION: Sub-directorate: Human Resources Management, Limpopo

*Contact Information:

Ms R Green, Tel: (015) 781 5114

*Closing Date:

15 June 2015 at 16:00

*Additional Information:

Applications must be submitted on form Z83, completed and signed form Z83 should be accompanied by a recently
updated, comprehensive CV as well as recently certified copies of all qualification(s) including a Senior Certificate and ID- document [Driver’s license where applicable]

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