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CLIENT SERVICE OFFICER: REGISTRATION SERVICES in Labour Centre: Grahamstown, 05 December 2016

*Organization:

DEPARTMENT OF LABOUR

*Position Title:

CLIENT SERVICE OFFICER: REGISTRATION SERVICES

*Ref No:

HR 4/16/12/91

*Location:

Labour Centre: Grahamstown

*Position Type: 

Permanent

*Compensation:

R171 069 per year

*Job Description:

  • Manage the help desk at the first port of entry within the Registration Services.
  • Render Employment Services to all the Clients who visit the Labour Centre.
  • Resolve all complaints on all Labour Legislations received from Clients.
  • Receive all Unemployment Insurance Benefits Applications and Employer declarations.
  • Receive application forms in terms of Compensation for Injuries and Diseases Act and Employer registration forms for COIDA.

*Requirements:

  • Matriculation/ Grade 12/ Senior Certificate plus National Certificate (N6)/ SAQA recognised Certificate (NQF5) in Office Administration/Public Management/ Public Administration/ Secretariat.
  • A valid driver’s licence. Twelve (12) months functional experience in administration/Customer/ Client services.

Knowledge:

All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions, Public Service Regulations, Public Service Act, Departmental Policies, Procedures and Guidelines, Batho Pele principles.

Skills:

Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Listening, Communication, Ability to interpret legislation, Problem solving, Mediation.

*How to Apply:

Deputy Director: Labour Centre Operations: P O Box 2002, Grahamstown, 6140

*Contact Information:

Ms N Papu

☎ Tel no: (046) 622 2104

*Closing Date:

05 December 2016

*Additional Information:


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