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CLIENT SERVICE OFFICER: REGISTRATION SERVICES in Labour Centre: Uitenhage, 19 June 2017

*Organization:

DEPARTMENT OF LABOUR

*Position Title:

CLIENT SERVICE OFFICER: REGISTRATION SERVICES

*Ref No:

HR 4/4/1/74

*Location:

Labour Centre: Uitenhage

*Position Type: 

Permanent

*Compensation:

R183 558 per year

*Job Description:

  • Manage the help desk at the first port of entry within the Registration Services.
  • Render Employment Services to all the Clients who visit the Labour Centre.
  • Resolve all complaints on all Labour Legislations received from Clients.
  • Receive all Unemployment Insurance Benefits Applications and Employer declarations.
  • Receive application forms in terms of Compensation for Injuries and Diseases Act and Employer registration forms for COIDA.

*Requirements:

  • Matriculation/ Grade 12/ Senior Certificate plus National Certificate (N6)/ SAQA recognised Certificate (NQF5) in Office Administration/Public Management/ Public 8 Administration/ Secretariat.
  • Twelve (12) months functional experience in administration/Customer/ Client services.

Knowledge: All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions, Public Service Regulations, Public Service Act, Departmental Policies, Procedures and Guidelines, Batho Pele principles.

Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Listening, Communication, Ability to interpret legislation, Problem solving, Mediation.

*How to Apply:

Deputy Director: Labour Centre Operations: P O Box 562, Uitenhage, 6230 or hand
delivered at 15 A Chase Street, Uitenhage.

FOR ATTENTION : Sub-directorate: Labour Centre Operations, Uitenhage

*Contact Information:

Ms EO Adams-August

☎ Tel no: (041) 992 4627

*Closing Date:

19 June 2017 at 16:00

*Additional Information:


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