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CLIENT SERVICE OFFICER: REGISTRATION SERVICES in Labour Centre: Uitenhage, 20 June 2016

*Organization:

DEPARTMENT OF LABOUR

*Position Title:

CLIENT SERVICE OFFICER: REGISTRATION SERVICES

*Ref No:

HR 4/4/1/16

*Location:

Labour Centre: Uitenhage

*Position Type: 

Permanent

*Compensation:

R171 069 per year

*Job Description:

  • Manage the help desk at the first port of entry within the Registration Services.
  • Render Employment Services to all the Clients who visit the Labour Centre.
  • Resolve all complaints on all Labour Legislations received from Clients.
  • Receive all Unemployment Insurance Benefits Applications and Employer declarations.
  • Receive application forms in terms of Compensation for Injuries and Diseases Act and Employer registration forms for COIDA.

*Requirements:

  • Senior Certificate.
  • One to two months experience.

Knowledge:

  • All Labour Legislations and Regulations
  • Private Employment Agency regulations and related ILO conventions
  • Public Service Regulations
  • Public Service Act
  • Departmental Policies
  • Procedures and Guidelines
  • Batho Pele principles

Skills:

  • Interpersonal
  • Telephone etiquette
  • Interviewing
  • Computer literacy
  • Listening
  • Communication
  • Ability to interpret legislation
  • Problem solving
  • Mediation

*How to Apply:

Chief Director: Provincial Operations: Private Bag X 9005, East London, 5200, 6230 Phyiscal address: 15a Chase Street, Uitenhage 6230.

*Contact Information:

Ms EO Adams- August

☎  Tel: (041) 9924627

*Closing Date:

20 June 2016 at 16:00

*Additional Information:

Sub-directorate: Human Resources Management, East London


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